Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Eva North Closet. By placing an order on our website, you agree to these Terms & Conditions.
1. Applicability
By accessing our website and placing an order, you agree to be bound by these Terms & Conditions. These terms apply to all products, orders, and transactions made through Eva North Closet.
2. Product Information
We do our best to describe our products as accurately as possible and provide up-to-date information. However, typographical errors, inaccuracies, or minor variations may occur. Product colors may also appear slightly different depending on your screen settings.
Eva North Closet cannot be held responsible for minor differences between product images and the actual product.
3. Orders and Payment
Orders will only be processed after full payment has been received.
Available payment methods may vary depending on your location and country. Customers are responsible for ensuring that their chosen payment method is available in their region.
Once an order has been placed, you will receive a confirmation email.
4. Processing and Delivery
Orders are processed and shipped according to the following timeframes:
- Processing time: 1–3 business days
- Shipping time: 3–7 business days (depending on location)
- Orders are shipped directly from our supplier to the customer
Please note that delivery times are estimates and may vary due to external factors such as customs, holidays, or shipping carrier delays.
5. Returns and Cancellations
Please refer to our Return & Refund Policy for detailed information regarding returns, refunds, and cancellations.
6. Liability
Eva North Closet is not responsible for loss or damage during shipping if the tracking information shows that the package has been delivered to the address provided by the customer.
Customers are responsible for providing the correct shipping address when placing an order. Address changes must be requested within 24 hours after placing the order.
7. Intellectual Property
All content on this website, including texts, images, logos, branding, and design, is the property of Eva North Closet and may not be copied, reproduced, or used without written permission.
8. Complaints Procedure
If you have a complaint, you may contact us in writing via email:
We aim to respond to all complaints within 5 business days and will do our best to find a suitable solution.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the applicable laws of the Netherlands.